🛡️ Privacy Policy

Effective Date: April 16, 2026

Your privacy is paramount to Flyb.

FlyB Digital Solutions LLC (“FlyB,” “we,” “us,” or “our”) provides tools that empower users to build, share, and deploy web applications and automations using natural language prompts (AI). Our mission is to simplify software development through innovative tools, seamless integrations (including Stripe, WhatsApp, and Email systems), and collaborative features, while prioritizing the privacy and security of your data.

We are committed to fostering a vibrant builder community and ensuring compliance with applicable privacy laws, including those in the United States (state privacy statutes), the European Economic Area (GDPR), the United Kingdom (UK GDPR), Switzerland (nFADP), Canada (PIPEDA), and Brazil (LGPD).

1. Scope and Agreement

This Privacy Policy (“Policy”) outlines how FlyB collects, uses, shares, and otherwise processes Personal Data from users, including developers, entrepreneurs, and visitors (“User,” “you,” or “your”) of our website, software, and platform (collectively, our “Services”).

By using our Services, you acknowledge and agree to this Policy and our Flight Consumption Hierarchy. This Policy is incorporated into our Terms of Service. If you do not agree with the terms of this Policy, please discontinue your use of our Services immediately.

2. Service Plans and Applicability

Please note: This Privacy Policy applies to all tiers of service provided by FlyB, including the Free, Plus, and Prime plans.

3. Data Processing and AI Usage

As part of our Services, FlyB processes data to execute AI-driven commands. You acknowledge that:

• Prompt Data: Content submitted to our AI for the purpose of generating websites or automations is processed to deliver the requested service.
• Flight Logs: We track and log “Flight” consumption to manage subscription quotas, prevent fraud, and ensure accurate billing for Plus and Prime tiers.
• Third-Party Integrations: When you utilize our integrations (e.g., Stripe for payments or WhatsApp for CRM automations), your data is also subject to the privacy practices of those specific third-party providers.

4. Collection and Use of Information

4.1 Information You Provide Directly:

When you create an account, purchase a subscription, open a support ticket, or otherwise use our Services, you may supply Personal Data such as your name, business email address, phone number, and payment information.

Payment Processing: All financial transactions are processed via Stripe. FlyB does not store full payment card details; Stripe serves as the sole “source of truth” for billing records and transaction data. For details on how your financial data is handled, please refer to Stripe’s Privacy Policy.

Usage Data and “Flight” Metering: For our usage-based ecosystem—including IA Site Generation, CRM activities, and WhatsApp/Email automations—we collect and process Usage Data (e.g., API calls, prompt volumes, message counts, and storage usage). This data is used to meter consumption against your Flights:

• For Plus and Prime Plans: Usage is metered against a monthly Subscription Quota. You acknowledge that these Flights are provided on a “use-it-or-lose-it” basis per billing cycle.
• For Free Plans: Usage is metered against a one-time Initial Balance.

Project Artifacts and AI Processing: We collect content generated or provided by you, such as natural-language prompts, code snippets, CRM data, and deployment configurations (“Project Artifacts”). These artifacts are used exclusively to:

1. Serve your workspace: Ensure your sites and automations function as intended.
2. Meter Consumption: Verify the computational effort required to execute your requests (Flight consumption).
3. Improve Service: Once anonymized or aggregated, to improve our internal models and platform stability.

Crucially: Your Project Artifacts are never used to train general-purpose AI models that benefit other customers without your explicit, written permission.

4.2 Information Collected Automatically:

When you interact with our Services, we automatically collect technical data, including but not limited to: IP addresses, browser type and version, geographic location (country/city), URL parameters, pages visited, timestamps, and system error logs.

Role and Purpose: This “Service Data” is processed by FlyB as an independent controller. This processing is necessary for:

1. Security and Fraud Prevention: Detecting multi-account abuse to protect the Flight economy and ensuring platform integrity.
2. Billing and Quota Management: Aligning technical usage with your Plus or Prime subscription limits.
3. Analytics and Optimization: Improving the efficiency of our AI generation and system response times.
4. Error Resolution: Identifying and fixing bugs in the site-building and automation engines.

Note: We use cookies and similar tracking technologies to collect this information. For more details, please refer to our Cookie Policy.

4.3 Data Sharing and Third-Party Integrations

FlyB does not sell your Personal Data. We only share information with third parties when it is necessary to provide our Services, comply with the law, or protect our rights.

1. Essential Service Providers (Sub-processors) We share data with service providers who perform critical functions on our behalf. These parties are contractually obligated to keep your data confidential and use it only for the purposes for which we disclose it to them. Our current primary sub-processors include:

2. User-Directed Integrations (Third-Party APIs) The FlyB ecosystem allows you to connect third-party services (e.g., your own WhatsApp Business account or Stripe account).

• Role of FlyB: In these instances, FlyB acts as a Data Processor (or “Service Provider” under the CCPA) for any data processed through these integrations.
• User Responsibility: When you enable these integrations, you direct us to share data with these third parties. You are responsible for reviewing the privacy policies of those services. FlyB is not responsible for the data handling practices of platforms you choose to connect to your workspace.

3. Legal Compliance and Protection We may disclose your information if required by law (e.g., a subpoena) or if we believe such action is necessary to:

• Prevent credit card fraud or abuse of the Free Plan (50 Flights).
• Protect the safety of our users or the public.
• Enforce our General Terms of Service.

4.4 Children’s Data

Children’s Data: FlyB’s Services are intended for professional use and are not directed to individuals under the age of eighteen (18). We do not knowingly collect or solicit Personal Data from anyone under this age. By using our Services, you represent that you are at least 18 years old or the age of majority in your jurisdiction. If we discover that we have inadvertently collected Personal Data from a minor without verifiable parental consent, we will take immediate steps to delete that information. If you believe we may have collected such data, please contact us at [email protected].

4.5 Sensitive Data

Sensitive Data: FlyB does not intentionally collect, and specifically instructs Users not to upload or process, “Special Categories of Personal Data” (as defined by GDPR), including but not limited to: biometric identifiers, health information, racial or ethnic origin, political opinions, or precise geolocation.

User Responsibility: As FlyB provides a CRM and communication ecosystem (WhatsApp/Email), you acknowledge that if you choose to process sensitive data belonging to your own clients through our Services, you do so at your own risk and are solely responsible for compliance with applicable privacy laws. FlyB reserves the right to delete any data it identifies as sensitive without prior notice to protect the integrity of its systems.

5. Purposes of Processing

We process Personal Data for the following purposes:

• Service Execution: To provide, operate, and maintain the Services, including storing code, generating AI suggestions, and deploying applications;
• Workspace Personalization: To personalize your experience and optimize AI-driven features exclusively within your workspace, unless you withdraw consent by emailing us at [email protected];
• Flight Metering & Analytics: To analyze usage patterns, monitor Flight consumption, and improve the performance, functionality, and reliability of our infrastructure;
• Security & Integrity: To detect, prevent, and investigate fraud (including multi-account “Flight” farming), abuse, or security incidents;
• Communications: To deliver product updates, measure marketing effectiveness, and provide customer support as permitted by your account settings;
• Financial Transactions: To process payments, manage subscriptions (Plus/Prime), and handle authorized transactions via Stripe;
• Regulatory Compliance: To comply with legal, regulatory, export-control, and sanctions obligations in the jurisdictions where we operate; and
• Accountability: To meet record-keeping, accounting, and audit requirements.

Automated Decision-Making: FlyB does not engage in automated decision-making that produces legal or similarly significant effects on individuals (GDPR Art. 22). While Flight consumption is automated based on your activity, any account suspension for alleged abuse is subject to human review.

Data Minimization: We collect only the Personal Data necessary for these purposes and retain it in line with the retention schedule outlined in this Policy. You may exercise your opt-out or objection rights as described herein.

Como seu Consultor Jurídico, aqui está a redação revisada para a Seção 5, integrando a responsabilidade do usuário sobre o conteúdo gerado por IA e a clareza sobre o papel da FlyB como operadora (processor) no momento da publicação.

Esta redação reforça a proteção contra responsabilidades por erros no código ou conteúdo gerado pela IA.

6. AI Processing and Content Responsibility

6.1. Nature of AI Output FlyB processes Project Artifacts (such as prompts and data) to generate suggestions, code, and web applications. You acknowledge that these suggestions are generated automatically by Artificial Intelligence and are provided on an “as-is” basis.

6.2. User as Data Controller of Deployed Content While FlyB facilitates the creation of content through its AI engine, the User remains the sole Data Controller (or “Owner”) of the final output once it is deployed, published, or otherwise used. You are responsible for reviewing and verifying the accuracy, legality, and safety of all AI-generated content before it is made public or used in a production environment.

6.3. Limitations on Automated Decision-Making FlyB does not engage in automated decision-making that produces legal or similarly significant effects on individuals (GDPR Art. 22). While the deduction of Flights is automated based on your activity, any significant administrative actions, such as account suspension for alleged abuse or fraud, are subject to human review to ensure fairness and accuracy.

7. Retention of Your Information

1. General Retention Principle: We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Policy or as required by applicable law, including providing our Services, complying with legal obligations, and resolving disputes.

2. Specific Retention Periods:

• Active Accounts: Data is retained for the duration of your active subscription (Free, Plus, or Prime).
• Account Termination: Upon account termination or explicit request for deletion, we will delete or anonymize your Personal Data within thirty (30) days, except for information we are legally required to keep (e.g., tax records, fraud prevention logs, or legal defense).
• Canceled Paid Subscriptions: If you cancel a Plus or Prime plan but do not delete your account, we will retain your project data (sites, CRM leads) for a “grace period” of ninety (90) days to allow for reactivation. After this period, we reserve the right to delete non-active project data to optimize our infrastructure.
• Backups: Residual data may persist in our encrypted backups for up to ninety (90) days following deletion from our active production servers.

3. Flight Forfeiture vs. Data Deletion: Please note that the expiration or forfeiture of unused Flights at the end of a billing cycle (as defined in our General Terms) does not automatically trigger the deletion of your Personal Data. Your account will simply revert to the Free Tier status until you request full account deletion.

4. Exercise of Rights: To request the erasure of your data under GDPR, LGPD, or CCPA, please contact us at [email protected]. We will process your request in accordance with applicable Data Protection Laws.

8. Changes to This Policy

FlyB reserves the right to update or revise this Privacy Policy to reflect changes in our practices, legal requirements, or the Services themselves. We will post any revised Policy at https://www.flyb.app/privacy and indicate the “Effective Date” at the top of the document. For material changes that significantly reduce your rights or expand our processing purposes, we will provide at least thirty (30) days’ advance notice via e-mail or a prominent in-product banner. Your continued use of the Services after the new Policy takes effect constitutes your acceptance of the revised terms.

9. Severability

If any provision of this Policy is found to be unlawful, void, or unenforceable under applicable law, that provision will be interpreted to achieve its intent as closely as possible. If such interpretation is impossible, the provision will be deemed severed from this Policy, and the remaining provisions will remain in full force and effect.

10. Contact Details

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at [email protected]. We aim to respond to verified data-subject requests within thirty (30) days, or as otherwise permitted under applicable law (in which case we will notify you of the delay and the reason).

11. Entire Agreement

This Policy, together with the FlyB General Terms of Service, constitutes the entire agreement between you and FlyB regarding privacy and data protection in connection with the Services.